Privacy Policy
Last updated: 16/07/2025
1. Introduction
Welcome to Katja Naia ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [katja-naia.com], and when you engage with our courses, memberships, and digital resources.
Your privacy is important, and we are committed to handling your information with care, transparency, and in line with UK data protection laws.
Business Owner: Katja Naia
Business Address: 48 Churchill Road, Norwich, NR3 4PY, UK
Email Contact: info@katja-naia.com
2. Information We Collect
2.1 Personal Information
When you engage with the site, we may collect the following information:
Your name
Your email address
Payment information (processed securely via Stripe)
Course enrolment, progress, and completion data
Membership status and activity
Communication preferences
This information is collected when you make a purchase, subscribe to a newsletter, join a course or membership, or contact us directly.
2.2 Non-Personal Information
We do not currently use analytics or tracking tools like Google Analytics or Facebook Pixel.
However, our service provider (Systeme.io) may collect essential technical data for service delivery, such as:
Browser type and version
Operating system
Basic interaction data to deliver course functionality
3. Affiliate Links Disclosure
We do not currently participate in any affiliate programs or display affiliate links. Should this change, any page containing affiliate links will include a clear disclosure notice.
4. How We Use Your Information
We use the information you provide to:
Deliver the courses, digital content, and memberships you purchase
Manage your account and access rights
Send educational updates and materials
Process payments via Stripe
Track your learning progress
Communicate with you by email (including newsletters and updates, if you’ve opted in)
Comply with our financial and legal obligations under UK law
We do not use your data for retargeting, profiling, or automated decision-making.
5. Email Communications
When you provide your email address, you may receive:
Course materials and access information
Membership content and updates
Educational newsletters
Marketing emails
Purchase receipts and confirmations
You can unsubscribe from marketing emails at any time via the link at the bottom of each email. You'll still receive essential communications related to your purchases and account.
6. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. Your data may be shared only with:
Stripe, to securely process your payments
Systeme.io, to deliver course, membership, and email content
HMRC or legal authorities, if required by UK law
All service providers are committed to protecting your data in accordance with applicable laws and agreements.
7. Data Security
We implement reasonable and appropriate measures to protect your data, including:
Secure checkout and payment processing via Stripe
Encrypted data transmission where applicable
Platform-level security maintained by Systeme.io
Limited access to customer data (only by the business owner, Katja Naia)
8. Your Rights Under UK Law
You have the right to:
Access your personal information
Request correction of incorrect or outdated information
Request deletion of your data (where legally permissible)
Withdraw your consent for marketing communications
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of your rights, contact us at info@katja-naia.com.
9. Data Retention
We keep your information only as long as necessary:
Memberships – For the duration of your active membership
Course access – For the access period of your purchase
Financial records – For 7 years, as required by UK tax law
Marketing – Until you unsubscribe or withdraw consent
10. Contact Us
If you have questions or concerns about how your data is used, or if you wish to exercise your rights under data protection laws, you can contact:
Katja Naia
📧 info@katja-naia.com
📍 48 Churchill Road, Norwich, NR3 4PY, UK